Legal

Terms of service

These terms govern quotes we issue and installations we carry out. They restate what's already on the site rather than contradicting it in smaller type.

These terms are reviewed periodically. The version published here applies to quotes issued and work performed from the date shown above. If anything here is unclear, ask us before you accept a quote and we will explain it in writing.

1. Who you are contracting with

Your contract is with JFB Technology Group (Pty) Ltd, registration number 2026/216763/07, trading as Champions Green Energy, of 133 1st Road, Linbro Park, Sandton, Johannesburg, 2090. That is the name on our banking details, our quotes and our invoices.

2. What we do, and what we don't

We design your system, procure the hardware, install it, and certify it. Your contract is with us for the whole scope, and we are responsible to you for all of it.

Installation and electrical certification are carried out by our installation team. Certification is performed by personnel registered with the Department of Employment and Labour as the law requires, and the Certificate of Compliance records the registration number of the individual who issues it. We may engage subcontracted personnel within our team; this does not change our responsibility to you, which remains full and undivided under this agreement.

3. Quotes

• A quote is valid for 48 hours from issue. Hardware is imported and priced against the ZAR/USD rate, and distributor pricing moves with it.
• If a quote lapses, we will re-check current pricing and reissue. Sometimes it comes back lower. We will not accept a deposit against a stale price and then ask you for more.
• Quotes are based on the information you give us and, where applicable, a site visit. If conditions on site differ materially — an inadequate DB, a roof that needs strengthening, a cable run far longer than expected — we will tell you before proceeding and issue a revised quote. You are free to decline it.
• An assessment costs nothing and puts you under no obligation.

4. Payment milestones

Unless your quote says otherwise, payment is in two parts:

Milestone	Share	Falls due when
Procurement & installation	90%	You accept the design in writing. Funds buy your hardware and cover your installation team; we send you the distributor's order confirmation.
Commissioning	10%	The system is commissioned and your Certificate of Compliance is issued.

• Payment is by electronic transfer to the account named on your invoice. We never change banking details by email. If you receive a message appearing to be from us with new bank details, phone us on 087 265 2254 before paying anything.
• You may instead route payment through TradeSafe escrow. Funds are held by an independent third party and released as each milestone above is met. Escrow fees are for your account and will be quoted before you commit.
• Ownership of the equipment passes to you once it is paid for in full.

5. Cancellation and refunds

• Before the 90% payment: cancel at any time, at no cost.
• After the 90% payment, before delivery: hardware has already been bought for your project. We will refund what we can recover from the distributor after their restocking or cancellation charges, less costs we have already incurred. We will show you the distributor's figures.
• After delivery: equipment delivered and paid for is yours. If you cancel the installation, you keep the hardware and we invoice only work already performed.
• Rights you have under the Consumer Protection Act 68 of 2008 and the Electronic Communications and Transactions Act 25 of 2002 are not limited by anything in this document, and where these terms conflict with those Acts, those Acts prevail.

6. Your obligations

• You warrant that you own the property, or that you have written permission from the owner, landlord or body corporate for the installation.
• You will give us safe access to the roof, the distribution board and the installation area on agreed dates.
• You will tell us about anything relevant that we could not reasonably see — asbestos, previous unrecorded electrical work, structural weakness, or existing damp.
• Where your municipality requires the system to be registered, that application is made in your name. We prepare the documents; municipal fees and any meter change are billed to you by the municipality directly.

7. Compliance and certification

Every installation is wired to SANS 10142-1 and signed off with an Electrical Certificate of Compliance issued in your name by the DoEL-registered Installation Electrician who carried out the work. The COC is a legal document. Keep it — your insurer, your municipality and any future buyer of the property will ask for it.

8. Warranties

• Equipment warranties are the manufacturer's, not ours. We register the equipment in your name at commissioning so you can claim directly. Typical terms are ten years on inverters and lithium batteries and a 25-year linear output warranty on tier-1 panels, but the manufacturer's own document governs and we will give you a copy.
• Workmanship on the installation is guaranteed by us for a minimum of 12 months from the COC date. You claim directly against us.
• Warranties do not cover damage from misuse, unauthorised modification, work by other contractors, lightning where surge protection was declined, or acts of God.
• Nothing here limits the implied warranty of quality under section 56 of the Consumer Protection Act.

9. Performance estimates

Savings figures, generation estimates and payback periods we give you are engineering estimates, not guarantees. Actual output depends on weather, shading, your consumption habits, tariff changes and grid availability. We will show you the assumptions behind any number we quote so you can test them.

10. Delays

We give indicative timelines and work to them. We are not liable for delays outside our reasonable control — distributor stock failures, load-shedding preventing safe work, weather that makes roof work unsafe, municipal turnaround, or courier failure. We will tell you as soon as we know, and you may cancel without penalty if a delay exceeds 30 days from the scheduled date.

11. Liability

We are liable for loss caused by our own negligence or breach. Our total liability under a project is limited to the contract value of that project, except where the law does not permit such a limit — including death or personal injury caused by negligence, fraud, and liability under section 61 of the Consumer Protection Act.

We are not liable for indirect or consequential loss such as lost profit or lost data. The installation team carries public liability insurance; we will provide the policy schedule on request.

12. Complaints

Email enquiries@championsgreenenergy.co.za or call 087 265 2254. We will acknowledge within two working days and give you a written response within 15 working days. If we cannot resolve it, you may refer the matter to the National Consumer Commission or an accredited consumer ombud, and nothing here prevents you from doing so.

13. Personal information

How we handle your information is set out in our Privacy and POPIA notice, which forms part of these terms.

14. General

• These terms, your accepted quote and your system design together form the whole agreement. Where they conflict, the accepted quote prevails.
• Changes to a project must be agreed in writing by both of us.
• South African law governs this agreement, and the South African courts have jurisdiction.
• If any clause is found unenforceable, the rest continues to apply.