Legal

Privacy & POPIA notice

This explains what personal information we collect, why we need it, how long we keep it, and how to get it back or have it deleted. It's written to be read rather than to be impenetrable.

1. Who is responsible for your information

Champions Green Energy is a trading name of JFB Technology Group (Pty) Ltd (registration number 2026/216763/07), a private company incorporated in South Africa with its address at 133 1st Road, Linbro Park, Sandton, Johannesburg, 2090. In the language of the Protection of Personal Information Act 4 of 2013 (POPIA), that company is the responsible party for the information described here.

Our Information Officer is the Managing Director of JFB Technology Group (Pty) Ltd, reachable at privacy@championsgreenenergy.co.za or on 087 265 2254.

2. What we collect and why

What	Why we need it	How we get it
Name, email, phone number	To reply to you and to address a quote	You give it to us on a form or by phone
Property suburb and address	To check your municipality's tariff and registration rules, and to schedule a site visit	You give it to us
Property details — roof type, connection type, existing DB	To size a system that will actually fit and comply	You give it to us, or we record it during a site visit
Your electricity bill	To read your kWh consumption so the system is sized to real usage rather than a guess	You upload it, or email or WhatsApp it to us
Quote and project records	To manage your installation and meet our tax and Companies Act record-keeping duties	Generated as we work
Server logs — IP address, timestamp	Security and abuse prevention on our forms	Recorded automatically when you submit a form

A note about your electricity bill

Your municipal bill carries your full name, your physical address and your account number. We treat it as the most sensitive thing you send us. Specifically:

• It is stored outside the public web directory, so it cannot be reached by guessing a URL. It is never published, indexed or linked.
• We read the consumption figures. We do not need, use or record your account balance or payment history.
• It is deleted 12 months after your enquiry, or 12 months after project completion, whichever is later.
• You can ask us to delete it sooner, at any time, and we will.

3. Our lawful basis

We rely on your consent, which you give by ticking the box on our forms. Where a project proceeds, we also rely on the performance of our contract with you, and on legal obligation for records we are required to keep — tax records, and the compliance documentation attached to your installation.

You may withdraw consent at any time. If you withdraw it before a project starts, we will delete everything. If you withdraw it during or after a project, we must retain the records the law requires us to keep, and we will tell you which ones and why.

4. Who else sees your information

We share the minimum necessary, with these categories of recipient:

• Our installation team — your name, address, contact number, roof and connection details, so the system can be installed. Team members, including any subcontracted personnel, receive this under written agreements limiting its use to your project.
• Our hardware distributor — your name and delivery address only, so equipment can be shipped to you.
• Our web host (Afrihost) and our email provider, who process data on our behalf as operators under POPIA.
• TradeSafe, if you choose escrow — they will collect their own information from you directly under their own privacy terms.
• Your municipality, where your system requires registration, and only the documents that application needs.

We do not sell your information, we do not share it with advertisers, and we do not add you to marketing lists you did not ask to join.

5. Where it is stored

Our website and uploaded documents are hosted in South Africa. Our email is provided by a service that may process messages on servers outside South Africa. Where information crosses a border, POPIA section 72 requires comparable protection, and we rely on providers who commit to that contractually.

6. How long we keep it

Record	Retained
Enquiry that didn't proceed	12 months, then deleted
Electricity bills	12 months from enquiry or project completion, then deleted
Quotes, contracts, invoices	5 years, as required by tax and company law
Compliance records — COC, system schematic	Kept for the life of the system, because you may need them for insurance or resale
Server logs	90 days

7. Your rights

Under POPIA sections 23 to 25 you may:

• Ask what personal information we hold about you, and get a copy of it.
• Ask us to correct anything that is wrong or out of date.
• Ask us to delete information we no longer have a lawful reason to keep.
• Object to how we are using it.
• Withdraw your consent.
• Complain to the Information Regulator if you think we have got it wrong.

Email privacy@championsgreenenergy.co.za and we will respond within 30 days. There is no charge for a reasonable request. Our PAIA manual sets out the formal access procedure.

The Information Regulator

Information Regulator (South Africa), JD House, 27 Stiemens Street, Braamfontein, Johannesburg, 2001 · enquiries@inforegulator.org.za · inforegulator.org.za

8. Security

The site runs over HTTPS. Forms are protected against cross-site request forgery and automated abuse. Uploaded documents are validated by file type, stored outside the web root with restrictive permissions, and are not publicly reachable. Access to project records is limited to the people working on your project.

No system is perfectly secure. If a breach occurs that creates a real risk to you, POPIA section 22 requires us to notify both you and the Information Regulator, and we will.

9. Cookies

This site sets one cookie, and only when you use a form: a session cookie that protects the form against cross-site request forgery. It expires when you close your browser. We run no advertising trackers and no third-party analytics. If we add analytics later, we will update this notice and ask first where the law requires it.

10. Children

Our services are sold to property owners, and we do not knowingly collect information about anyone under 18. If you believe we have, tell us and we will delete it.

11. Changes

If we change this notice we will update the date above. Where a change materially affects your rights, we will tell people whose information we hold rather than relying on you to re-read the page.